Frequently Asked Questions About Dental Enquiry Management for UK Dental Practices

What is a Dental Enquiry Management System?

Our Dental Enquiry Management System captures all patient enquiries from calls, emails, and website forms in real-time. It ensures that no enquiry is lost and enables your practice to follow up efficiently, converting more leads into booked appointments.

How does it improve patient acquisition for UK dental practices?

The system automatically notifies your reception team of new enquiries and sends instant SMS or email follow-ups. This rapid response increases conversion rates, particularly for high-value treatments such as implants, Invisalign, and cosmetic dentistry.

Does it work for both NHS and private dental practices?

Yes. The system is designed for NHS, private, and mixed practices across the UK. It’s especially beneficial for private treatment enquiries, where timely follow-up significantly impacts patient conversion.

Can it integrate with my current dental software?

Yes. The system integrates seamlessly with most UK dental practice management systems, working alongside your existing workflows without disruption.

How quickly are patients contacted after making an enquiry?

Patients typically receive an SMS or email response within seconds of submitting an enquiry, ensuring your practice responds faster than competitors and enhances patient experience.

Does it help track the source of enquiries?

Absolutely. The system tracks enquiry sources such as website forms, social media, or paid campaigns, helping you identify which marketing channels are delivering the best results.

Is this system GDPR compliant in the UK?

Yes. The system is fully GDPR-compliant, ensuring patient data is stored securely and handled responsibly.

Can it replace my reception team?

No. The system supports your reception team as an additional safety net, ensuring no enquiry is missed while your staff focus on in-practice care.

How quickly can the system be implemented in a UK dental practice?

Implementation is straightforward. Most practices can have the system up and running within days, with minimal disruption to daily operations.

Does using the system really increase bookings?

Yes. By reducing response times and automating follow-ups, practices often see a significant increase in patient bookings, particularly for private treatments.

How do I book a demo?

See the system in action by booking a free demo today.